Frequently Asked Questions
Everything you need to know about shopping with MegaHobby.
What is the standard shipping timeframe?
We offer standard shipping across the country, which typically takes 3-5 business days. Express shipping options are also available at checkout for 1-2 day delivery.
How do I return an item that doesn't fit?
We offer a 30-day hassle-free return policy. Simply visit our Returns Portal, print your prepaid shipping label, and drop the package off at any authorized courier location.
Are your clothing items true to size?
Most of our fashion items follow standard international sizing. We highly recommend checking the specific size guide located on each product page to ensure the perfect fit.
What payment methods do you accept?
MegaHobby accepts all major credit cards (Visa, MasterCard, American Express), PayPal, and 'Buy Now, Pay Later' services like Klarna and Afterpay.
How can I track my order?
Once your order has been dispatched, you will receive an email confirmation containing a unique tracking number and a link to monitor your shipment's progress in real-time.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary based on the destination and are calculated during the checkout process.